大家好,我是一名外贸新手,才做这行两个星期,在免费B2B上发布了产品信息,收到一个瑞士客户的询盘,第一封EMAIL 要看我们的产品图片,第二封就要其中一个样品,我给他报了最低价和样品价USD150 后,他要求先寄样品后付款,可我们公司的规定是先付款后寄样品,跟客户协商了,客户坚决要求先寄样品,我该怎么办呀?
以下是客人给我的前三封邮件:
Dear sir,
Send pictures of car dvd etc by sscanning for our view
and selction.
Dear sir,
Thanks for your mail and pictures,we need 1 sample of
7 inch rearview monitor with bluetooth to
show our custormers for quality inspection prio to
placemnet of our big order.send your lowest price
also.i will give you address in reply of this mail.
Thanks.
Dear sir,
Thanks for your mail,the sample charge is not a
problem to us,but we do not pay for sample in advance
due to our past experiences.we promise a very large
order onece our custormers confirm the quality.kindly
send the 1 piece sample and debit us.we must see the
physical sample before proceeding.
客人给我的恢复很快,但是到目前为止还没告诉没告诉我他们公司的情况,大家帮我分析分析我给怎么处理呢,还有我明明是MISS,跟他说了,他还每次SIR 的叫个没完.
